UNDER THE HOOD

Conversational
Self learning
Sentiment Analyzer
Multilingual
Transliteration
Small Talk
Spell Check
Compound Statement Splitting
Conversational Analytics
API to API
Omnichannel
CRM Integration
Domain Analytics
Conversational
Self learning
Sentiment Analyzer
Multilingual
Transliteration
Small Talk
Spell Check
Compound Statement Splitting
Conversational Analytics
API to API
Omnichannel
CRM Integration
Domain Analytics

What makes Saarthi a great conversationalist?

Maintaining the Context

  • From the first contact, Saarthi tries to guess what you are trying to say. Is it a greeting or a query?

  • From there on, the conversation is led towards significant and increasing context throughout.

Spell Check

  • To err is human.

  • Rest assured, our suggestive spell checker allows you to commit typos and predicts as you type.

Context Switching

  • People have fickle brains that like to wander and digress.

  • You may find you suddenly are thinking about booking a cab to go to the movie and purchase tickets instead of booking online.

  • Saarthi allows you to seamlessly toggle between contexts and remembers the previous interaction for your convenience.

Self Learning

  • Saarthi learns more about you from each conversation.

  • Users will love a gradually improving experience that has no limits.

  • Deeper levels of personalization drive Customer Engagement.

Multilingual

  • Speaking in native languages leads to enriching conversations.

  • It’s general user behavior to type in a language different from the language they mean to use i.e. Transliteration.

  • Our goal, is to enable conversations that are as natural as possible and cater to the whole globe.

Emoji Understanding

  • The usage of emojis is increasing everyday and you will expect the same in all your conversations.

  • Saarthi recognizes objects from emoticons and also understands the user’s sentiment from it.

  • Such flexibility makes for fun and enriching experiences.

MULTIPLE INTENT RECOGNITION

We would generally like to say what we want in one go. Saarthi allows for faster and more efficient resolutions and conversational flows because of it’s free-flow model wherein multiple intents present in a free text are identified and the conversation is guided along the most optimal path.